- Hello,
- Here to help you are a few answers to questions that may be forming on the tip of your tongue.
- What currency are your prices in?
- All prices are shown in Australian dollars (AUD).
- Where do you post to and how are my items shipped?
- We post within Australia & overseas, and all our orders are sent via Australia Post.
- When will I receive my order?
- Postage within Australia will take between two to four working days, and postage to an overseas destination will take between seven to ten working days to reach your door.
We are a super tiny two person operation and shall endeavour to get your order out as quickly as possible (once payment is processed).
- Are all sales final?
- Yes, all sales are final. Please read the description and dimensions of the item/s you wish to purchase carefully. If you are in doubt about the particulars of an item you wish to purchase, please do not hesitate to contact us via email prior to purchase. We’ll happily assist you. (Please note that colors may appear brighter or vary slightly to the original depending upon your screen calibration.)
All due care will be taken to package your goods to ensure they arrive to you safe and sound, however please be aware that we can not be held responsible and are not liable for any damage or loss within the postal system.
- Can you insure an overseas parcel?
- Yes, certainly. We will gladly insure any parcel to an overseas destination for you. Please email us and we can organize the particulars, and together we can cook up plans to suit you.
- Can you keep me in the loop and add me to your mailing list?
- But of course. If you would like to be kept in the loop, please email us and we'll add you to the list. We promise not to pester you too often and you can always opt out.
- Can I see some press clippings?
- Of course, you’ll find some awaiting your gaze over here.
- Where else can I find your things?
- Please, step this way for a full list of stores who carry some of our wares.
- Where else can you both be found?
- (GH) High up in the trees
(LJ) Elsewhere
- How about wholesale?
-
If you have any questions about hammer & daisy or would like to stock our things made by hand in your store, please wing us an email. We'd be delighted to hear from you.
- What forms of payment do you accept?
-
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
-
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
-
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.